Refund Policy

Last updated: October 18, 2025

At RVsoccer, we’re committed to making sure your experience — whether booking a game or buying merch— is fair and straightforward. Please read the following carefully for details on refunds for merchandise and online scheduling payments.

1. Merchandise Refunds

Eligible for Return

• Returns accepted within 14 days of delivery.

• Items must be unused, unwashed, and in original packaging.

• Proof of purchase is required (order number or receipt). 

 Refunds​

• Approved refunds are issued to your original payment method within 5–10 business days.

• Original shipping costs are non-refundable.

• Contact us at rvsoccer2004@gmail.com to initiate a refund. 

2. Online Scheduling Refunds

This includes payments for pickup games, field bookings, and other scheduled sessions.

Cancellation Policy

• Full refund for cancellations made 24+ hours before the event.

• No refund for cancellations made within 24 hours or for no-shows.

Event Cancellations (By Us)

• If we cancel due to weather, facility issues, or low attendance:

  • You’ll receive a full refund. ​

3. How to Request a Refund

Please email rvsoccer2004@gmail.com with:

• Your full name

• Order or booking number

• Reason for refund

• Any supporting photos (if applicable)

4. Late or Missing Refunds

If you haven’t received your refund:

1. Check your payment method again.

2. Contact your bank or card provider.

3. If it’s still not showing, reach out to us and we’ll investigate.

Questions?

We’re here to help. Email us at rvsoccer2004@gmail.com or DM us on Instagram @rvsoccer_ with any refund concerns.